Quantcast
Channel: Outlook IT Pro Discussions Forum
Viewing all articles
Browse latest Browse all 3066

Contact photos not showing in reading pane in Outlook 2013

$
0
0

This question is related to this post: http://social.technet.microsoft.com/Forums/nl/outlook/thread/07841a68-e361-47ac-947b-699fc6b86025

I am running Outlook 2013 with Exchange 2010.  When I was in Outlook 2010, this was not an issue.

Contacts have photos.  When viewing emails the contact photos do not appear.

I tried using the SEND/RECEIVE >> Send/Receive Groups >> Download Address Book; Did not resolve

I renamed the .oab files in C:\Users\<username>\AppData\Local\Microsoft\Outlook\Offline Address Books\11d6f6ed-0e4c-49ed-9877-9574f16afa6a\ to .old with Outlook shutdown.  When I started up Outlook, the photos began displaying, but there were only temp files in the folder.  As soon as the .oab files were regenerated by Outlook, the photos were broken again.

As a final means of fixing the issue, I renamed C:\Users\<username>\AppData\Local\Microsoft\Outlook to C:\Users\<username>\AppData\Local\Microsoft\Outlook_old and let Outlook build and entirely new offline folder.  This did not resolve the issue either.

Please advise on how to fix this.


Viewing all articles
Browse latest Browse all 3066

Trending Articles