I have a user in our organization that when she click delete to delete an email it deletes that email and also 2 or 3 emails below that email. The way she is deleting the email is having one highlighted and then going up and clicking the delete button on top.
Here is what i have tried so far to fix the issue.
- Gave her new Mouse - Did not help
- Re-imaged her computer - Did not help
- Swapped her computer with a different computer with a fresh image - Did not help
- Had her delete all unnecessary emails. She trimmed her PST to Under 500mb total. - Did not help
If anyone has any ides on he to fix this, I would appreciate it.
Thanks
Joe