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IPhone not syncing correctly with Outlook 2010

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i have user whose Iphone does not sync correctly with exchnage/outlook 2010. They can receive new emails however any changes made ( ie reads, deletes) to emials via the Outlook 2010 client are not reflected on the Iphone.

the user is storing 1 month worth of informaiton on the phone. the user does have 22,000 emails in his Inbox.


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