Hi all,
The system is Windows XP Pro with Outlook 2007 Pro.
The Outlook account is roaming. The Exchange 2003 SP2 and is on Windows 2003 STD SP2.
There are only few systems affected by the issue. The users while working got Outlook crashing.
The errors are 1000 and followed by 1001:
Event Source: Microsoft Office 12
Event ID: 1000
User: N/A
Computer: MRS08XP07
Description:
Faulting application outlook.exe, version 12.0.6550.5003, stamp 4d10fbc4, faulting module emsmdb32.dll, version 12.0.6550.5000, stamp 4ce820dd, debug? 0, fault address 0x00051fd9.
****
Event Type: Information
Event Source: Microsoft Office 12
Event ID: 1001
User: N/A
Computer: MRS08XP07
Description:
Bucket -2031107018, bucket table 1, faulting application outlook.exe, version 12.0.6550.5003, stamp 4d10fbc4, faulting module emsmdb32.dll, version 12.0.6550.5000, stamp 4ce820dd, debug? 0, fault address 0x00051fd9
****
I run the Office repair but it did not find any issues. Apart of those two events there were no other events on the client PC neither on the server to indicate possible issue.
The users have been patched up with the lated MS Office patches.
I als run the office in safe mode but it happened once.
I have removed the Frmcache.dat file but no improvements.
Any suggestions are appreciated.
Thanks