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Cannot copy and paste attachment to another e-mail

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Hi there, we have a few users that cannot copy attachments from one email to another, we are using Outlook 2010.

User rights clicks the attachment hits copy and tries to paste into a new e-mail, nothing happens.

I have tried to register ole32.dll and shell32.dll files on the machines affected, but it doesn't work, it only happens on certain e-mails also, works on some not on others, which I find bizarre, I have tried saving the attachment putting it on a new e-mail and then copying that file but again same result, even if I edit the file re-attach try to copy/paste, still doesn't work.

Any tips or advice would be greatly appreciated.  Thanks in advance.


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