Hi,
I just can't get the Outlook 2010 IRM Permissions feature to work :-(
Scenario: (an example using silly email addresses not real ones)
Laptop A: Outlook 2010. POP3 joe@bloggs.com Windows Live ID: joe@passport.com
Laptop B: Outlook 2010. POP3 jack@frost.com Windows Live ID jack@passport.com
Jack and Joe use POP3 email hosted by different ISPs. They do not use Exchange Server. Straightforward email works ok. They decided to have the ability to secure or restrict email on as as needed basis. They have installed free email certificates from Comodo.com and can send signed and encrypted emails ok.
They decided to also add the ability to restrict the forwarding/printing/copying of their emails using Microsoft's free IRM service.
Both Joe and Jack have signed up to Microsoft's free IRM service using Outlook 2010 (Permissions...Manage Credentials) and signed up for the service using their own individual passport.com Windows Live IDs. They are both running Windows 7 and Office 2010.
This happens.
Joe sends an email from joe@bloggs.com to Jack at jack@frost.com with Permissions set to Do Not Forward (the only option available).
Jack tries to open the email and gets a message box saying "You do not have credentials that allow you to open this message. Do you want to open it using a different set of credentials?"
I am confused! I thought the idea of the Information Rights Management Service was to enable the sending of email to anybody, but with restricted options. Why can't Jack even open the email?
Can anybody explain what I'm doing wrong, or what I've misunderstood?
Thanks,
Glyn.
