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Mails stay in Outbox in Some Users

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Hello all,

I have a strange error in lots of user's Outlook program, problem is that; while users offline(doesn't have internet connection?  they send mail and mail stays in outbox normally  but whenever these users online (connect to internet) these mails doesn't goes out of outbox and they staies in outbox, these mails are under size of quota ,and everything seems good, I haven't have any error in event viewer and mails don't deliver to recipient .I use Exchange 2010 and Outlook 2010 .how can I solve this?thank you in advance.


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