Hi all,
I am sure you have all heard of this one here before, but it is new to me. I have been asked to troubleshoot a weird issue that only happes for 10 people out of 400+. for some people using a desktop PC when they open up outlook it will prompt for username and password. as soon as we close that connection and do send and recieve all it goes away.
It seems to be a sharepoint list called MySite - Personal Documents that is causing this behavior and also when users try to login using either DOMAIN\username + password or username + password. after 3 times it locks their AD account. This indicate to me that it must be a permission setting somewhere.
What i would really like to know is, can you stop this MySite - Personal Documents to not publish so Outlook does not pick it up? we are not using the feature, so it should not be there in the first place.
No real troubleshooting data
I would love to be able to give you all lots of facts, but i have not got that many.
1. Windows XP and Windows 7 users affected
2. Users seems to all be on our 2010 Exchange server
3. Users say they have not connected any sharepoint list
I have not got any screenshot of the issue, still trying to find out if someone sent a screenshot to internal IT support that i can use.
Any pointers would be brilliant.
Ronnie Jorgensen | MCTS Windows Server 2008