I have search the heck out of this issue and have not found a solution.
I have 50 plus machines, all with Windows 7 64bit and Office 2010 32 bit, SP1. None of the machines are an image of the other (e.g. the Windows and the Office install are "fresh"). When a user (so far I have had 5 different users try) clicks on their contact folder, types the first name of a contact (that is a contact in this folder) in the search bar for contacts, the result is there are no items to show.
What I have tried:
- Have tried creating a new profile
- Tried with and without Exchange Cache mode
- Repaired Office install (on 5 different machines)
- Rebuilt Indexes (Indexing Options under Control Panel)
- Enabling mssphtb.dll does not work, as it disables itself automatically
- The Windows Indexing service is running (always has been, never stopped or was disabled at any point)
- Moved the indexing to another folder
- Removed Windows Search, reboot, add windows search, reboot
- Cannot do what is suggested in http://www.msoutlook.info/question/47 as I'm not working from a PST, I can't "deselect" Outlook as mentioned.
- Cannot make any changes to the Microsoft Outlook search features. I go to Options/Search/Index Options. I see Microsoft Outlook listed in the Included Locations box. Click on Modify and Outlook is not something I can make any modifications
to. It is listed under Summary of select locations, but not under Change Selected Locations
Anyone have a solution?