I live in Japan and had Outlook on my old computer that died not long ago. It was running windows XP. I installed it on my laptop that is running windows 7.
I apparently forgot how I had set it up some years ago on my old computer but it worked. I tried inputting the ISP info on the laptop and got to a point where outlook opens up and goes straight to this error "The connection to Microsoft Exchange is unavailable. Outlook must be connected or online to complete this action." I click okay and then a window comes up with one tab "General" with two boxes; one says "Microsoft Exchange server:" and has the mail server address that I had entered in the box. the other is my account email that I had entered with the "check name" button next to it. then the Ok/cancel/apply buttons at the bottom. No matter what action I take, I press a button then it outlook closes with last error saying "cannot ......blah blah". I uninstalled it to try and start over but when I reinstalled it, it stayed the same.
What can I do to clear any settings for my account, so I can go back in and start over?