I have a machine with XP and Office 2010. When using Outlook 2010, some emails will not open in normal or safe mode. Outlook crashes with the following error information: Appname: outlook.exe, App Ver: 14.0.4760.1000, AppStamp: 4ba8fefd, Mod Name: wwlib.dll ModVer: 14.0.5123.5000 Mod Stamp: 4c646c1f
Also the same email will not open from the PST under a different user profile and email profile. It does however open fine if Outlook is setup to open emails as plain text.
I suspect the issue is more related to Word but I can't figure it out.