Hello,
I have several IMAP accounts and one POP3 account (which is my main account) and I am using Outlook 2010. The problem started several weeks ago. I upgraded to office 2013 and every time I clicked on a button in outlook 2013, my CPU would go up to 100%, my computer would freeze, and I would have to restart it. So I quickly used system restore to revert back to office 2010.
Everything was working fine. I opened outlook and all my accounts were still there. I pressed the send/receive button and I noticed it would only send/receive for my POP3 account. In addition, I have to manually click on each IMAP inbox folder (all are located in favorites) in order for the unread email count to show up.
I have tried the following:
1) restarted outlook (and my computer)
2) repaired office 2010
3) made sure every inbox is included in the send/receive group
4) search Google for anything that would help
I can't find anything. I always used to be able to immediately see when an email was in anyone of those IMAP accounts, but now I have to manually click each inbox folder to check for new mail. It is really annoying, and I am wondering if the system restore changed any settings that I need to change back.
Thank you.