Quantcast
Viewing all articles
Browse latest Browse all 3066

IMAP favorites folder not showing amount of unread email unless I click on it

Hello,

I have several IMAP accounts and one POP3 account (which is my main account) and I am using Outlook 2010.  The problem started several weeks ago.  I upgraded to office 2013 and every time I clicked on a button in outlook 2013, my CPU would go up to 100%, my computer would freeze, and I would have to restart it.  So I quickly used system restore to revert back to office 2010.

Everything was working fine.  I opened outlook and all my accounts were still there.  I pressed the send/receive button and I noticed it would only send/receive for my POP3 account.  In addition, I have to manually click on each IMAP inbox folder (all are located in favorites) in order for the unread email count to show up.

I have tried the following:

1) restarted outlook (and my computer)

2) repaired office 2010

3) made sure every inbox is included in the send/receive group

4) search Google for anything that would help

I can't find anything.  I always used to be able to immediately see when an email was in anyone of those IMAP accounts, but now I have to manually click each inbox folder to check for new mail.  It is really annoying, and I am wondering if the system restore changed any settings that I need to change back.

Thank you.


Viewing all articles
Browse latest Browse all 3066

Trending Articles