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Unable to add an additional Accounts into Outlook 2010

Hi,

I have been referred into this area with my question.

we are using the Office 365 E3 plan and also have an Exchange server on site. We also utilize Microsoft Remote Desktop Services. Below described issue is happening in Outlook (Office 2010 Std. VLK version) within RDS.

We need to be able to have the 365 email as well as the in-house email within our Outlook 2010 clients.

Here is my issue:

I can set up either the 365 email account (via auto discover) or the in-house email ccount but not both.

If I start with the 365 email, I am unable to add the in-house email and vice versa.

Scenario:

The in-house email accounts exists already within Outlook 2010. When trying to add the 365 email account, I go through the "Add new Account" wizard, it detects my Office 365 account and settings, tells me the account has been successfully added and then prompts me to restart Outlook for the changes to take affect.  When I re-open Outlook, it comes up with "Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action".

Then is brings up the Exchange popup where the Exchange Server name and Mailbox appear.

Am I missing something? Is there a "build-in" limitation in the VLK version of 2010 Std? I am also having this issue with Office 2010 Home & Business.

Any assistance would be much appreciated!

Regards,

Stephan


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