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Cannnot recall message Outlook 2010 when sent as a mail enabled group

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We have created some mail enabled groups and the users that are able to send as this Group are unable to recall any sent messages. The "Recall this message" is greyed out. The messages are internal to our network.

They can recall messages if they are sent as themselves without a problem. They both insist that they were able to recall messages sent as the group previously.

Does anyone know where I can begin to look to correct this issue. Is it an Exchange issue or an Outlook issue.

 

We are using Windows XP Pro, Office 2010, Exchange 2003

 

Brian


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