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Outlook bug?? not saving all sent messages in sent items

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I have seen hundreds of posts on this matter but none resolve the issue

I have a few users who send emails from thier default exchange account and not all get saved to the sent items

Client= Outlook 2010sp1 connecting to exchange 2010sp1

I have already ruled out all view issues, save to sent options and confirmed they are not in the sent items in OWA. I have recreated profiles and OST's and tested but the issue keeps appearing. These users are not sharing any folders and only have a single mailbox. I cant find a reason for this at all.

TIA

WP


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