I just did a clean install of Office 2010 Professional on a Windows 7 Pro 64bit laptop. I started outlook and created a profile in the startup wizard. Added one POP3 account, and the TEST ACCOUNT SETTINGS was completed successfully. The test message was sent and received without error.
I simply created a new email and type an address in the pure form, user@domain.com,
in the TO: field.
There are no contacts, but I get "cannot resolve recipient." This also happens when Outlook is in
OFFLINE mode.
- created one contact, used the address book. no change.
- I went to a web mail account and sent myself an email. I cannot reply to that email.
- I go into the account settings dialog and delete the email account then add a new one. I still get the same error.
- I created a new outlook profile. No change.
- I deleted the PST file and profiles. Restarted outlook. Complete setup wizard. No Change.
- Went to <Control Panel><Programs and Features> clicked on Microsoft Office 2010, then chose REPAIR. Restarted outlook. No Change.
- Reinstalled Windows and Office. No Change.
I now have a total of five systems that are displaying the same behavior; however, this one has me baffled. Three of the other systems were installed from the same Windows 7 Pro 32-bit image, along with Office 2010. The fourth is an XP Pro sp3 install with Outlook 2007. I can usually get these systems to correct themselves by deleting the email accounts and adding them back, or creating a new outlook profile, but not this time.
I have not a clue on how to fix this one.
Any ideas?
William