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Meeting request is received as text for clients

Hi,

I'm Dama Davis. We do have licensed version of Office being used in our office. We are facing issue with outlook, when sending meeting request from Outlook client to Hotmail/Ymail clients, the request is shown as text. But the same works fine when sent to outlook client and Gmail(web).  I have gone through all the resolution provided in the MSFT sites; however, nothing fixed my issue.

From MS Outlook (Client) to:

MS Outlook (Client) and Gmail (web) it works fine.

But with Hotmail, Yamil, Rediff its showing only text.

From Gmail(Web) to:

MS Outlook, Gmail, Hotmail it works fine.

I'm facing this issue with both 2007 & 2010 versions of MS Office.

1. We are using Google Apps.

2. Only single mail account is configured in outlook.

3. (a) From Outlook Client (Google Apps) to:

    MS Outlook Client (Google Apps) - It works fine

    Gmail (Web) - It works fine

    Hotmail/Ymail/Rediff - It's showing pain text as below

---------------------------------------------------------------------------------------------------------

BEGIN:VCALENDAR

PRODID:-//Microsoft Corporation//Outlook 12.0 MIMEDIR//EN VERSION:2.0 METHOD:REQUEST X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VEVENT ATTENDEE;CN="'Kaelin, Tony'";RSVP=TRUE:mailto:Tony.Kaelin@duke-energy.com

CLASS:PUBLIC

CREATED:20121008T151544Z

DESCRIPTION:When: 16 October 2012 AM 11:30-PM 12:30 (UTC-06:00) Central Tim

      e (US & Canada).\nWhere: Le Peep at 71st and 465 on the NW

side\n\nNote: T

      he GMT offset above does not reflect daylight saving time adjustments.\n\n

      *~*~*~*~*~*~*~*~*~*\n\nLook forward to lunch Tony. My cell is 317

985 5351

      in case of last minute issues.\nLet me know yours as well if you wish.\n\

      nThanks\,\nM\n

DTEND:20121016T173000Z

DTSTAMP:20121008T151544Z

DTSTART:20121016T163000Z

LAST-MODIFIED:20121008T151545Z

LOCATION:Le Peep at 71st and 465 on the NW side ORGANIZER;CN=mkrishna@suyati.com:mailto:mkrishna@suyati.com

PRIORITY:5

SEQUENCE:0

SUMMARY;LANGUAGE=en-in:Lunch with Tony

TRANSP:OPAQUE

UID:040000008200E00074C5B7101A82E00800000000A023C2E03DA5CD0100000000000000

0

      01000000075F063449014D644AAB7A2DED9929E69

X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//E

      N">\n<HTML>\n<HEAD>\n<META NAME="Generator" CONTENT="MS Exchange Server ve

      rsion 08.00.0681.000">\n<TITLE></TITLE>\n</HEAD>\n<BODY>\n<!--

Converted f

      rom text/rtf format -->\n\n<P DIR=LTR><SPAN LANG="en-in"><FONT FACE="Calib

      ri">When: 16 October 2012 AM 11:30-PM 12:30 (UTC-06:00) Central Time (US &

      amp\; Canada).</FONT></SPAN></P>\n\n<P DIR=LTR><SPAN LANG="en-in"><FONT FA

      CE="Calibri">Where: Le Peep at 71st and 465 on the NW side</FONT></SPAN></

      P>\n\n<P DIR=LTR><SPAN LANG="en-in"><FONT FACE="Calibri">Note: The GMT off

      set above does not reflect daylight saving time adjustments.</FONT></SPAN>

      </P>\n\n<P DIR=LTR><SPAN LANG="en-in"><FONT

FACE="Calibri">*~*~*~*~*~*~*~*

      ~*~*</FONT></SPAN></P>\n\n<P DIR=LTR><SPAN LANG="en-in"><FONT FACE="Calibr

      i">Look forward to lunch Tony. My cell is 317 985 5351 in case of last min

      ute issues.</FONT></SPAN></P>\n\n<P DIR=LTR><SPAN LANG="en-in"><FONT FACE=

      "Calibri">Let me know yours as well if you wish.</FONT></SPAN></P>\n\n<P D

      IR=LTR><SPAN LANG="en-in"><FONT

FACE="Calibri">Thanks\,</FONT></SPAN></P>\

      n\n<P DIR=LTR><SPAN LANG="en-in"><FONT

FACE="Calibri">M</FONT></SPAN><SPAN

      LANG="en-in"></SPAN></P>\n\n</BODY>\n</HTML>

X-MICROSOFT-CDO-BUSYSTATUS:TENTATIVE

X-MICROSOFT-CDO-IMPORTANCE:1

X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY

X-MICROSOFT-DISALLOW-COUNTER:FALSE

X-MS-OLK-ALLOWEXTERNCHECK:TRUE

X-MS-OLK-AUTOSTARTCHECK:FALSE

X-MS-OLK-CONFTYPE:0

X-MS-OLK-SENDER;CN=mkrishna@suyati.com:mailto:mkrishna@suyati.com

BEGIN:VALARM

TRIGGER:-PT15M

ACTION:DISPLAY

DESCRIPTION:Reminder

END:VALARM

END:VEVENT

END:VCALENDAR

-------------------------------------------------------------------------------------------------------

4. Tried the below steps in both Outlook 2007 & 2010

    Calendar options > When sending meeting requests over Internet, use iCalendar format (put a check mark in 2010, but in 2007 its greyed)

Also tired changing the format of Outgoing mails, still it didn't work.

In the sent items its lshowing as request. I have tried all the options, turned off the firewall and antivirus protection. Still the issue is not fixed.

I have tried it inside our Intranet and I came to know that inside also we do face the same issue. Tried sending meeting request from MS Outlook to Hotmail (my personal ID), the result was the same, request is shown as text. Tried from around 10-15 PC's, still having the same issue.

From MS Outlook (Client) to:

MS Outlook (Client) and Gmail (web) it works fine.

But with Hotmail, Yamil, Rediff its showing only text.

From Gmail(Web) to:

MS Outlook, Gmail, Hotmail it works fine.

I'm facing this issue with both 2007 & 2010 versions of MS Office. I don't know what to do.

Please help me in resolving the issue.

Thank you!


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