Over a year ago, I contracted with a local IT service provider for "cloud" hosted Exchange from my one-seat business home office.
Outlook performance has been miserable since then, despite numerous "fix it" attempts, disabling add-ins, deleting emails, and so forth.
The vendor took the equipment over a year ago to their business office, then abdicated responsbility for solving the problem because they "could not replicate it."
By coincidence, in October, I was unable to download large data files to my laptop at the same spot as the desktop, realized that wireless broadband from cable (up to 20 mps), though much improved over DSL (never got more than 4Mbps), may not be enough to download the data. So I took the laptop to the local public library which had left one landline broadband connection and a patch cable. The high-volume data download was accomplished quickly.
I cannot bring my desktop to the library to repeat the test. But, it occurred to me that Miscrosoft is likely designing and operating on the paradigm that anyone using Exchange is an enterprise user, typically accessing it through a high-speed landline connection (T1, fractional T, or OC-3). Needless to say, I do not have same at home.
No doubt, the key difference between the vendor's office and mine is that they do use a landline connection.
My question is: what minimum bandwidth does Microsoft recommend for expected Outlook performance in an Exchange environment. It it equates to T1, fractional T, or OC-3, then I know after a year of daily aggravation, that hosted Exchange should not have been recommended by a "certified" Microsoft vendor for an office node that is entirely dependent on wireless broadband (up to 20G bs)
Thank you for your consideration of this question.
Suzanne