Hello Everyone,
I am a Senior Tech for an MSP in NYC. We just finished migrating a mid-size architectural firm from on-premises Exchange to Exchange online and have resync’ed their emails to Outlook 2010.
Now many of the users are gettingSubject:Undeliverable: Re: addressee Delivery has failed to these recipients or groups: when sending to email addresses on their autocomplete drop-down list.
I did called MS tech support and was told to tell my clients that they would have to delete the address from the drop-down auto-complete list, then retype it then the send would work. I can see that but I can’t imagine there isn’t a better way.
Below is the full error email:
Delivery has failed to these recipients or groups:
Emilia Rich
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Ali Hassankhani
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: twoonetwodesign.com
IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=EMILIA+20RICH@namprd06.prod.outlook.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=Ali+20Hassankhani@namprd06.prod.outlook.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
Received: from CH1PRD0611MB407.namprd06.prod.outlook.com ([169.254.11.30]) by
CH1PRD0611HT005.namprd06.prod.outlook.com ([10.255.148.168]) with mapi id
14.16.0263.000; Mon, 4 Feb 2013 20:48:24 +0000
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: "Rachel Burks (212)" <Rachel@twoonetwodesign.com>
To: "Buttner, Joanne M" <joanne.m.buttner@verizon.com>
CC: Emilia Rich
<IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=EMILIA+20RICH@namprd06.prod.outlook.com>,
Ali Hassankhani <Ali@NovaGC.com>
Subject: RE: Vineyard Vines Manhasset DSL
Thread-Topic: Vineyard Vines Manhasset DSL
Thread-Index: Ac3ygJINtqxXnpXxSnCAP3LrN2KXlAAB4HNQACiYvTAAAXysIAEu/xLwAAucZ9ABveQXQAABBaewAABmJYsAAC2TgAAAmGuwAAArGeAA/zq8AA==
Date: Mon, 4 Feb 2013 20:48:23 +0000
Message-ID: <3290DEB976C7704CA7521BFB2E14BA1D12A4E5@CH1PRD0611MB407.namprd06.prod.outlook.com>
References: <F12FDFBE7E802C47AFEE22C2F412B8B72C29B5FA27@FHDP1LUMXC7V22.us.one.verizon.com>
<AEE661A08520B34CB58A8FA7B6765E5541198015@INSITE-SRV01.insitedev.local>
<F12FDFBE7E802C47AFEE22C2F412B8B72C29B5FE07@FHDP1LUMXC7V22.us.one.verizon.com>
<AEE661A08520B34CB58A8FA7B6765E55411B9376@INSITE-SRV01.insitedev.local>
<F12FDFBE7E802C47AFEE22C2F412B8B72C29D7CC72@FHDP1LUMXC7V22.us.one.verizon.com>
<AEE661A08520B34CB58A8FA7B6765E55411F5AA9@INSITE-SRV01.insitedev.local>,<F12FDFBE7E802C47AFEE22C2F412B8B72C29EE104D@FHDP1LUMXC7V22.us.one.verizon.com>
<A2EF2DBD-D62C-4770-B0B0-F5859BA3B491@212DesignInc.com>
<F12FDFBE7E802C47AFEE22C2F412B8B72C29EE1072@FHDP1LUMXC7V22.us.one.verizon.com>
<AEE661A08520B34CB58A8FA7B6765E55411F5C73@INSITE-SRV01.insitedev.local>
<F12FDFBE7E802C47AFEE22C2F412B8B72C29EE107B@FHDP1LUMXC7V22.us.one.verizon.com>
In-Reply-To: <F12FDFBE7E802C47AFEE22C2F412B8B72C29EE107B@FHDP1LUMXC7V22.us.one.verizon.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <3290DEB976C7704CA7521BFB2E14BA1D12A4E5@CH1PRD0611MB407.namprd06.prod.outlook.com>
MIME-Version: 1.0
X-Originating-IP: [50.74.55.46]