I have an issue with Outlook 2010 with emails received from one source that when they are either a reply to a message or are a forwarded message, Outlook only displays the html formatted disclaimer and appears to discard the rest of the message. Outlook is running either under windows xp or Server 2003 hosted remote desktop with email being collected via pop3. If I pull a copy of the email from the mail server and deliver it to a client running outlook 2010 but running under windows 7 or 8, then the message displays as it should and showing the html disclainmer as an attachment.
Unfortunately other software dictates that for the foreseeable future the OS cannot be changed. I've compared settings between working and non working versions of outlook and both are set the same.
I've included screenshots of the same message one when it displayed correctly and one where it just shows the dislaimer.